FAQ | My Site

What shipping options do you offer?

We offer standard and expedited shipping. Shipping rates and delivery times vary based on your location and selected method at checkout.

How long does it take to process my order?

We process orders within 2-4 business days. You'll receive a confirmation email with tracking details once your order ships.

Do you offer international shipping?

No.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

Do I have to pay for return shipping?

Customers are responsible for return shipping costs unless the item is damaged or incorrect upon arrival.

How do I start a return or exchange?

To initiate a return or exchange, contact us at support@saintsebastiangolf.com with your order number and reason for return.

How should I care for my lid?

For best results, hand wash with cold water and air dry. Avoid bleach and high heat to preserve fabric quality.

How do I find the right size?

Hats are all one size with an adjustable strap. Fits most head sizes.

How can I reach customer support?

You can contact us via email at support@saintsebastiangolf.com. We’re happy to help!